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Frequently Asked Questions

Find answers to frequently asked questions about our service.

  • How can I open an account with Swift Wave Trust?

    You can open an account with us by visiting our nearest branch or applying online through our website.

  • What types of accounts do you offer?

    We offer a variety of accounts, including savings accounts, checking accounts, fixed deposit accounts, and more. Our dedicated team can help you choose the right account to meet your financial goals.

  • How can I access my account online?

    You can access your account online through our secure online banking platform, which allows you to check your balance, make transfers, and manage your accounts from anywhere.

  • What are the interest rates on your savings accounts?

    Our interest rates vary depending on the type of savings account and market conditions. You can find the most up-to-date rates on our website or by speaking with a bank representative.

  • How do I report a lost or stolen debit card?

    If your debit card is lost or stolen, you should contact our 24/7 customer service hotline immediately, and we will help you with the necessary steps to protect your account.

  • Do you offer mobile banking services?

    Yes, we provide mobile banking services for easy and convenient account access on your smartphone or tablet but only to selected customers

  • How can I apply for a personal loan with Swift Wave Trust?

    You can apply for a personal loan by visiting a branch or starting the application process online. Our loan specialists will guide you through the process.

  • What is the process for obtaining a home loan with your bank?

    To apply for a home loan, you can visit our nearest branch, contact our mortgage team, or apply online. We will guide you through the application process, which includes credit evaluation and property appraisal.

  • Are my deposits insured with your bank?

    Yes, your deposits are insured up to a specified limit by the government, ensuring the safety of your funds.

  • Do you offer financial education programs?

    Yes, we provide financial literacy programs and resources to help our customers make informed financial decisions and achieve their financial goals.